Privacy Policy

This privacy policy explains how Mill Drum Pump handles personal data on milldrumpump.surf. It covers data collected through the site, contact form, and related technical operations. The policy is written for users who want a clear view of what we collect, why we use it, and what choices they have.

Policy guidance

This introduction outlines how information is handled, what rights may apply, and where to direct policy-related questions.

Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel

Privacy data overview

01 · Collection

Data We Collect

When you use the contact form or reach out through our contact channels, we may process your name, email address, phone number if you provide it, inquiry message, and service preferences. We also process limited technical data such as server request metadata and browser and device information to operate the site, maintain security, and deliver pages correctly.

We collect only the details needed to handle your inquiry and keep the site working properly.
02 · Sources

Where Data Comes From

We receive personal data when you submit a form or otherwise contact us. Technical data is collected automatically when you visit the site, including information needed to process requests, support security, and provide technical delivery. We do not state any additional collection sources beyond these interactions.

Most data comes directly from you, while technical data is created by your device and browser during use.
03 · Cookies

Cookie Types

The confirmed cookies are those needed for essential site operation and those used to remember your privacy preferences. We do not confirm analytics cookies or marketing cookies for this site. Any cookie that is not necessary should be treated as inactive unless we state otherwise in a future update.

Only necessary cookies are confirmed for this site.
04 · Controls

Cookie Control

We use cookies only for essential site operation and to remember privacy preferences. You can control cookies through your browser settings, and you can also manage preference cookies through the site where available. If you block essential cookies, some parts of the site may not work as intended.

Cookie choices are limited to essential functions and saved preferences.

Data processing overview

How personal data is used and shared

This section outlines the primary purposes for processing personal data, the categories of recipients involved in service delivery, and the legal context that may govern disclosure.

Processing purpose

Why We Use Data

We process personal data to answer contact requests, manage service preferences, keep the site secure, and deliver the website technically. We also use limited data to maintain records of communications and to meet legal or operational obligations. We do not use the data for unrelated purposes unless we have a lawful basis to do so.

We use personal data only for the site functions and responses described here.
Third-party sharing

Service Providers

We may use trusted service providers to support website operation, technical delivery, and handling of contact requests. These providers may process personal data only to perform their assigned functions and are expected to protect it appropriately. We do not confirm any broader sharing beyond these operational needs.

Any service provider we use may process data only for the task we assign.
Legal basis

Legal Disclosure

We may share personal data with public authorities or other parties when required by law, court order, or a lawful request. We may also disclose data if needed to protect the security of the site, prevent misuse, or support a legal claim. Any disclosure is limited to what is reasonably necessary for that purpose.

We disclose data only when the law, a valid request, or a necessary operational need requires it.
User Rights

Your Rights

You may have rights to know what we hold about you, ask for corrections, request deletion, object to certain processing, and limit use in some situations. Where we rely on consent, you can withdraw it for future processing. Some requests may be limited by legal duties, security needs, or the need to keep records of our communications.

Your rights depend on the type of data and the legal basis for processing.
Requests

How to Make a Request

To make a privacy request, contact us using the details in this policy and explain what you want us to do. We will review the request, verify it where needed, and respond within the time required by applicable law. If we cannot fully comply, we will explain the reason where the law allows.

We may need enough information to confirm your identity before acting on a request.
Data Retention

How Long We Keep Data

Contact messages and related records are kept for the time needed to respond, manage follow-up, and maintain business records where necessary. Technical data is kept for a shorter period unless it is needed for security, troubleshooting, or a legal obligation. When data is no longer needed, we delete it or anonymize it where appropriate.

We keep data only as long as needed for the purpose it was collected for or as required by law.
Policy Updates

Policy Updates

If we make a material change, we will update this page and take reasonable steps to make the change visible. The version in force is the one published on the site at the time you use it, unless a later notice says otherwise.

We may revise this policy when our practices or legal duties change.
GDPR
Regulation

GDPR Overview

Where GDPR applies, we process personal data on a lawful basis and only for the purposes described in this policy. We keep the processing limited to what is needed for contact handling, site security, and technical delivery. If a legal basis changes, we will reflect that in this policy or in a related notice.

Because this site is used in the EU context, GDPR applies to personal data processed about users in the European Economic Area where the regulation is relevant.
This section explains how GDPR rights and duties apply to EEA users.
GDPR Rights

Your GDPR Rights

If GDPR applies to your data, you may have the right to access it, correct it, delete it, restrict or object to certain processing, and request portability where applicable. You may also withdraw consent where processing is based on consent. To exercise a right, use the contact details in this policy and describe your request clearly so we can verify and handle it.

GDPR rights are available where the law gives them and where no valid exception applies.

Contact for Privacy Matters

Email contact
office@milldrumpump.surf
Telephone
+385 92 622 5718
Postal address
Mučići 20, 51211 Matulji
Privacy contact